SAIF: Making Services Accessible
Introduction
Background
SAIF works to combat social exclusion by ensuring that people who find it hardest to access information due to disability have the same access to information as others.
SAIF is committed to the social model of disability and to promoting user-led services. SAIF achieves its aim by providing a range of tools which will enable service providers to improve the accessibility of their information.
SAIF is funded by the Scottish Government, employs two part-time project workers, and is based at Consumer Focus Scotland. The SAIF advisory body is made up of 21 people drawn from disability-led organisations and information providers.
These guidelines aim to address the accessibility concerns raised by disabled people about:
- the design and layout of buildings
- the range of formats and communication support available
- the awareness, attitudes and knowledge of staff.
The guide incorporates the key elements of the SAIF Standards for Disability Information and Advice Provision in Scotland (second revised edition 2007).