Standards for Disability Information and Advice Provision in Scotland

Standard 3: Managing Your Service to Ensure Accessibility

3.2   Managing and Training Your Workers

Job Description

Performance Appraisal

Training Policy

You may be able to provide a high-quality service at present, but this may be due to the particular skills of individual staff.  As all agencies experience turnover in both paid and unpaid staff, you will need a detailed procedure relating to staff recruitment.

Job Description

A job description details the skills, knowledge and experience required of all staff.  It also covers the tasks they are required to perform.

Performance Appraisal

A performance appraisal system for staff and volunteers allows you to measure perform