Standards For Disability Information And Advice Provision In Scotland
8. Useful Addresses
This section includes some addresses that may be useful to you in developing the Standards in your organisation or locality, or, in ensuring access to information and advice service.
The Scottish Accessible Information Forum (SAIF)
SAIF works to promote the rights of disabled people and carers to accessible information.
C/o The Scottish Consumer Council
100 Queen Street
Glasgow G1 3DN
Tel: 0141 226 5261
Fax: 0141 221 0731
Minicom: 0141 226 8459
E-mail:
Update
Update collates and disseminates disability and impairment related information to first tier information providers throughout Scotland.
2nd Floor
27 Beaverhall Road
Edinburgh EH7 4JE
Tel: 0131 558 5200
Fax: 0131 558 5201
Minicom: 0131 558 5202
E-mail:
Web-site: www.update.org.uk
The Making Connections Unit
Provides information and advice about using the Internet and World Wide Web to provide accessible information and services.
Contact James Byrne
c/o School of Social Science
Glasgow Caledonian University
70 Cowcaddens Road
G4 OBA
tel: 0141 331 3893
E-mail:
Web: www.mcu.org.uk
Citizens Advice Scotland (CAS)
CAS is Scotland's support service for Citizen's Advice Bureaux, providing training and other support services to CABx in Scotland.
26 George Square
Edinburgh EH8 9LD
Tel: 0131 667 0156
Fax: 0131 668 4359
E-mail:
Web-site: www.cas.org.uk
HomePoint
HomePoint aims to improve the scope and quality of housing information and advice throughout Scotland. It has developed a range of resources to support the development of standards in advice and information providers.
Scottish Homes
Thistle House
91 Haymarket
Edinburgh EH12 5HE
Tel: 0131 313 0044
Fax: 0131 337 0578
E-mail:
Advice Services Alliance (ASA)
The ASA is the umbrella organisation for advice networks in the UK including CAS, DIAL UK, FIAC, NACAB and Shelter. They are currently carrying out research into the application of Standards and Quality Assurance systems in information and advice providers.
4 Dean's Court
St Paul's Churchyard
London EC4V 5AA
Tel: 020 7236 6022
Fax: 020 7248 3367
E-mail:
Web-site: www.asauk.org.uk
Disabled Information & Advice Lines (DIAL UK)
DIAL UK is the network for disabled information and advice providers. They are currently developing Standards for their member agencies and are developing a complementary range of support services.
Park Lodge
St Catherine's Hospital
Balby
Doncaster
Tel: 01302 310123
Fax: 01302 310404
Mini-com: 01302 310123
E-mail:
Web-site: www.dialuk.org.uk
Federation of Independent Advice Centres (FIAC)
FIAC is the UK's network for independent advice centres. They provide a range of training and support services to information and advice providers.
4 Dean's Court
St Paul's Churchyard
London EC4V 5AA
Tel: 020 7489 1800
Fax: 020 7489 1804
E-mail:
Web-site: www.fiac.org.uk
The Library Association
The Library Association is a professional body that oversees policy, standards and development of library staff.
7 Ridgmount Street
London WC1E 7AE
Tel: 020 7636 7543
Fax: 020 7436 7218
E-mail:
Web-site: www.la-hq.org.uk
The Telephone Helplines Association
The Helplines Association is the UK's network for helpline services. It provides a range of guidance and support services to helplines.
4 Dean's Court
St Paul's Churchyard
London EC4V 5AA
Tel: 020 7248 3388
Fax: 020 7248 3399
Web-site: www.helplines.org.uk
Other useful contact points can be found in the companion volume to these Standards, SAIF's Directory of Alternative Formats.